HIPAA Compliant

The last fax service you'll ever need

Send and receive all of your faxes online,
simply and securely!

Email to Fax Popular

What is
eFax?

eFax is an internet-based fax service that requires no fax machine, and no printing.

  • Fax through your email or web portal
  • Compatible with any mobile device
  • HIPAA, GLBA, SOX, PCI-DSS compliant
  • Keep your existing fax number

Features

Reduce infrastructure costs

Free yourself from expensive fax machines with their clunky hardware and time-consuming maintenance.

Fax-optimized network

While many carriers try to send faxes over their voice network (often unsuccesfully) our fax network is built and optimized specifically for fax over IP. This allows us to maximize quality and deliverability.

Security and compliance

Built to satisfy even the most strict security and compliance requirements. User authentication, encrypted document exchange, advanced perimeter defense, and routine data backup are just a few of the things we do to keep your data secure. More about security.

Automatic cloud storage

Never lose another fax! Every sent and received fax is automatically stored securely in the cloud. Tag your faxes to be searched later. Access your fax history from any device.

Advanced admin portal

We offer a robust, carrier-class administrative web interface. Easily create and manage users, assign fax numbers, and set account-level permissions from any web browser.

Keep your fax number

Keep your current fax number. We can also help you secure a new fax number in any area code.

Popular

Email to fax

Send faxes right through your email without installing any extra software. Compatible with any mobile device, laptop, or desktop and works with all email providers.

Here's how it works

Compose email

Compose a new email. Anything you type in the body of the email will be included on the fax cover letter. Address your email to faxnumber@fax.mytelpros.com. Include the "1" for faxes to USA and Canada.

ex. 18885551212@fax.mytelpros.com

Attach documents

Attach any documents you wish to fax. Some of our supported file types include DOC, DOCX, PDF, XLS, XLSX, PNG, JPEG, PPT and many more.

Send

Send email. That's it! My Tel Pros handles the rest. We will convert your document into a fax and deliver it on your behalf. We will email you a delivery confirmation. All fax history is then accessible from the web portal.

Receive faxes by email

When you receive a fax, we automatically convert it to a PDF and deliver it directly to the email associated with your account. We also store all faxes in the cloud so you can view your faxes from any device with an internet connection!

We take security seriously

My Tel Pros is committed to safeguarding sensitive data. We leverage the Google Security Model and sophisticated infrastructure to deliver enterprise-class security.

HIPAA, GLBA, SOX, PCI-DSS compliant.

System Security
  • Dedicated state of the art firewall and intrusion detection systems
  • Data protection with managed backup solutions
  • Distributed DDoS mitigation
  • Daily internal security and vulnerability tests
Application Security
  • 256-bit SSL encryption, 2048-bit private keys, and AES multi-layered encryption for all documents and data both at rest and in transit
  • Account access can be restricted to specific IP addresses
  • Intelligent encryption with access controls to ensure data is only decrypted for authorized requests
  • Automated session time-outs
Operational Security
  • Documented information security and privacy procedures training for all employees
  • Systems access logged and tracked for auditing purposes
  • Proactive application and system vulnerability testing

Web admin

Our modern, user-friendly web interface takes the clunkiness out of faxing. Cross-browser ready and mobile friendly.

eFax FAQ

Here are the most frequently asked questions about eFax. Please contact us if you have any further questions.

Yes. My Tel Pros eFax is HIPAA compliant, meaning we cater specifically to the protected health information of patients.

Yes. Whether in healthcare, finance, or any other field, using a secure faxing method that encrypts data and creates audit trails for following possible breaches is a good idea. Even credit card information that a small business may need to fax is still sensitive enough to warrant the extra security offered by My Tel Pros' encryption. HIPAA compliance shows a high level of traceability, security, and privacy for any documents sent.

Yes, email to fax is included in your eFax subscription. An eFax subscription includes 1 user with 1 email address.

An eFax subscription includes 1 user with 1 email address. Anyone who has access to that email address can send and receive faxes through email. If your company utilizes a global or shared email address, such as info@yourcompany.com, then anyone who has access to that email address can use fax to email.

If you need the ability for more than 1 email address to use email to fax, please contact your local reseller agent, or contact us at (984) 201-2000 for options.

Most of our customers enjoy the convenience of setting up a recurring payment method in our Billing Portal, however we can also accept checks or manual credit card payments.

We send invoices in the first week of each month to the email address on file. Invoices include charges for the new month you are entering as well as any usage charges from the previous month (ie. international calls or eFax).

Invoices are due on the 21st of the month, and payment receipts are sent to the email address on file.

We accept Discover, Master Card, and Visa.