Cloud PBX Plans & Pricing
INTERMEDIA UNITE combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business with the My Tel Pros stress-free cloud experience.
Mix and match packages to fit your business!
UNITE
ESSENTIAL
Cloud PBX phone system with team chat, presence and core video conferencing capabilities
UNITE
PRO
A full communication and collaboration suite with extensive video meeting capabilities and sophisticated cloud storage
UNITE
ELITE
PRO package with boosted meeting capacity and more 3rd party integration capabilities
| Packages | ESSENTIAL $19.99 | PRO $27.99 | ELITE $32.99 |
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| GLOBAL FEATURES | |||
| Profile | Cloud PBX phone system with team chat, presence and core video conferencing capabilities | A full communication and collaboration suite with extensive video meeting capabilities and sophisticated cloud storage | PRO package with boosted meeting capacity and more 3rd party integration capabilities |
| Mix and match | Yes | Yes | Yes |
| Pricing model | Per user | Per user | Per user |
| PHONE AND CALLING FEATURES | |||
| Number of concurrent Endpoints | 1 Desktop, 1 Mobile, 1 WebPhone | 3 Desktop* 1 Mobile, 1 WebPhone | 3 Desktop* 1 Mobile, 1 WebPhone |
| Free calling US, Canada, Puerto Rico | Unlimited | Unlimited | Unlimited |
| Local phone number (DID) | |||
| Extension number | |||
| Programmable line keys | |||
| Change phone idle screen display | |||
| HD quality voice | |||
| Call pickup | |||
| Caller ID | |||
| Call waiting | |||
| Call transfer | |||
| Call hold | |||
| 3-Way calling | |||
| Paging | |||
| Extension to extension calling | |||
| Call park | |||
| Call park pickup | |||
| Intercom | |||
| Music on-hold | |||
| Do not disturb (DND) | |||
| Busy lamp field (Presence) | |||
| 60-Key console compatible | Up to 3 (180 keys) | Up to 3 (180 keys) | |
| Voicemail | |||
| Voicemail storage | 10 Hrs | 10 Hrs | 10 Hrs |
| Voicemail to email | |||
| Voicemail transcription | |||
| Call recording | 90 days or up to 48 Hrs | 90 days or up to 48 Hrs | 90 days or up to 48 Hrs |
| ACCOUNT LEVEL FEATURES | |||
| Phone number porting | |||
| Auto-attendant (1 per account included) | |||
| Hunt groups (5 per account included) | |||
| Basic Hunt Group call recording | 100 Hrs | 100 Hrs | 100 Hrs |
| Receptionist routing | |||
| FAX OPTIONS | |||
| Analog fax machine | $16.99/mo | $16.99/mo | $16.99/mo |
| WebFax | $16.99/mo | ||
| CONNECT UNIFIED COMMUNICATIONS | |||
| Mobile app | |||
| Desktop app with webphone | |||
| 1 to 1 instant messaging | |||
| Team/group messaging | |||
| Call history | |||
| Call flip | |||
| Presence | |||
| AI Assistant | |||
| Personal SMS** | |||
| Company SMS** (Local number) | $9.99/number | $9.99/number | |
| Company SMS** (Toll-free) | $24.99/number | $24.99/number | |
| MEET VIDEO CONFERENCING | |||
| Audio/phone participants | 200 | 200 | 200 |
| Video participants | 4 | 100 | 200 |
| Max videos displayed per page | 4 | 20 | 20 |
| Screen and application sharing | |||
| In-meeting chat | |||
| Dial-in number | |||
| International dial-in number | |||
| Custom meeting logo/background | |||
| Background blur | |||
| Virtual backgrounds (Beta) | |||
| Custom meeting URL | |||
| Join or host from mobile/ Desktop / Chrome | |||
| Waiting room | |||
| Meeting lock | |||
| Integrated scheduling with MS 365®/Outlook®/Teams®, Google Workspace™, Slack® | |||
| Noise cancellation | |||
| End-to-End encryption | |||
| Meeting passwords | |||
| Remove participant | |||
| Active talker indicator | |||
| Screen annotation | |||
| Private and group chat | |||
| Record meetings | |||
| Recording cloud storage | Unlimited | Unlimited | |
| Meeting transcripts and insights | |||
| Meeting notes | |||
| Attendance reports | |||
| Chat reports | |||
| SHARE CLOUD STORAGE | |||
| File, backup, sync and share | 5 GB/user (pooled) | 50 GB/user (pooled) | 200 GB/user (pooled) |
| Antivirus and malware protection | |||
| Unlimited file versioning | |||
| Secure external sharing | |||
| Microsoft® Outlook® integration | |||
| Account level 1TB upgrades | Add-on | Add-on | Add-on |
| CONNECT INTEGRATIONS | |||
| Google Chrome™ Click to Call | |||
| MS Active Directory® | |||
| MS Outlook | |||
| Google Workspace | |||
| MS O365 / Teams / Outlook (MEET) | |||
| Slack (MEET) | |||
| Generic CRM screen pop | |||
| Sugar CRM® | |||
| Zendesk™ | |||
| Salesforce® (classic & lightning) | |||
| ServiceNow® | |||
| Oracle NetSuite® | |||
| MS Dynamics 365® | |||
| CONNECT REST API | Voice/Address Book/Analytics | Voice/Address Book/Analytics | Voice/Address Book/Analytics |
| ARCHIVE ACCOUNT LEVEL | |||
| Store, search, retrieve and export CONNECT voice calls, call recordings, voicemails, chats and MEET video meetings. Note: any Add-on automatically applies to all CONNECT user licenses on the account. | |||
| 1, 3, 7 or 10 years (rolling retention) | Add-on | Add-on | Add-on |
* PRO & ELITE support up to 3 desk phones that share the same extension number.
** SMS available only in US and Canada.
