Privacy policy
Effective Date: 12/1/2024
At My Tel Pros ("we", "our", or "us"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.mytelpros.com ("Site").
By using our Site, you agree to the terms of this Privacy Policy.
At My Tel Pros ("we", "our", or "us"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.mytelpros.com ("Site").
By using our Site, you agree to the terms of this Privacy Policy.
Information we collect
We collect information in the following ways:
- Personal information: When you interact with us through forms, emails, or sign-up options on our Site, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily.
- Usage data: We collect non-identifiable data automatically when you use our Site. This may include your IP address, browser type, operating system, device type, and pages you visit.
- Cookies: Our Site uses cookies to improve your experience, analyze Site usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information, please view our cookie policy.
How we use your information
We may use the information we collect for the following purposes:
- To provide and improve our services
- To personalize your experience
- To communicate with you, including sending newsletters, promotional materials, and updates (you can opt out)
- To analyze Site usage and trends
- To respond to your inquiries and provide customer support
- To comply with legal obligations
Use of phone numbers for SMS
Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier.
Sharing your information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following situations:
- Service providers: We may share your information with trusted third-party service providers (NEC, Intermedia) who assist us in conducting our business. These providers are obligated to protect your information.
Data security
When you place orders on our Site, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.
While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password and that you use unique passwords for all of your online accounts.
While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password and that you use unique passwords for all of your online accounts.
Your rights and choices
- Access and update: You may access and update the personal information we have on file by contacting us at sales@mytelpros.com.
- Opt-out of communications: You can opt out of receiving marketing emails or SMS by following the unsubscribe instructions in the communication or contacting us directly.
- Opt-out of SMS: If at any time you wish to stop receiving marketing SMS from us, you can opt out by texting STOP.
- Data deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
- Cookies: You can control the use of cookies through your browser settings. Please note that some features of our Site may not function properly if you disable cookies.
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
Third-party links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to this privacy policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
My Tel Pros
sales@mytelpros.com
(984) 201-2000
