Understanding your INTERMEDIA UNITE quote
Types of charges
Monthly charges
A monthly charge includes the recurring charges for the services outlined in your quote. Monthly charges are billed on a recurring basis for the duration of your service.
Examples of one-time charges include:
- Users/licenses (Unified Communications Services)
- Phone numbers
- Fax services
- Service add-ons
One-time charges
A one-time charge covers specific, non-recurring costs that may be included in your quote. Unlike monthly charges, these costs are only incurred on the first bill, and will not be part of your ongoing service expenses.
Examples of one-time charges include:
- Porting charges for transferring phone numbers
- Equipment costs
- Shipping fees
- Professional services provided and collected by your Reseller Agent
Summary of services
The following are common line items you may see on the Summary of Services page.
Unified Communications Services
The Unified Communications Services line item encompasses everything included in your INTERMEDIA UNITE service. This includes recurring monthly fees for users/licenses, phone numbers, fax services, and service add-ons, as well as any applicable one-time fees such as porting charges for transferring phone numbers.
Equipment
The Equipment line item is the pre-discounted one-time charge for any desk phones and equipment provided by INTERMEDIA.
Shipping
The Shipping line item is the one-time UPS shipping charge for equipment provided by INTERMEDIA.
Professional services & other items
These line items are services or equipment provided by your Reseller Agent. These fees are collected by your Reseller Agent after installation is complete, NOT by INTERMEDIA. These items will not be a part of your first INTERMEDIA bill.
Discount total
The Discount total is a sum of your total savings based on equipment rebates.
Note: The exact discount percentage for any discounted equipment can be found in the details section of the quote.
Note: The exact discount percentage for any discounted equipment can be found in the details section of the quote.
Surcharges & other fees
Telecommunications services are subject to a number of taxes, fees and surcharges that are imposed in accordance with federal, state and local regulations. For a complete explanation of taxes, fees, and surcharges, click here.
Common questions
Q: Why are the One-time estimated taxes so high?
A: The phones are heavily discounted, however INTERMEDIA must collect and pay state/local sales tax on the pre-discounted sales price.
A: The phones are heavily discounted, however INTERMEDIA must collect and pay state/local sales tax on the pre-discounted sales price.
