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    GRANDSTREAM IP PBX

    Hosted features
    without hosted fees

    Experience the power of a hosted PBX for a fraction of the cost.

    Why pay for hosted services
    when you can own them?

    Why pay for hosted services when you can own them?

    Grandstream IP PBX provides the cloud experience without the ongoing cloud costs.

    Learn more

    Mobility apps

    Mobile & desktop apps keep you connected from anywhere, anytime.

    Recordings

    Easily access call recordings to increase accountability or to use for training or coaching.

    Analytics

    Track peak hours and activity patterns, and Identify inefficient or excessively long calls.

    Team chat

    Collaborate and boost productivity with team chats and file sharing.

    Meetings

    Hold audio meetings for internal and external parties, with powerful host controls.

    Remote access

    Manage and configure all devices from one intuitive web-based portal.

    Premise PBX

    Reliability
    Provides unmatched reliability by operating independently of 3rd-party hosting services.

    Control
    Gives you complete control of your business communications, from hardware, to security and updates.

    Customization

    Allows for extensive customization, to fit the unique workflows of your business.

    The best
    of both
    worlds

    Grandstream IP PBX
    combines modern features with classic reliability.

    Hosted PBX

    Flexibility

    Adding new users or scaling features can be done quickly and without licenses.

    Mobility

    Employees can take calls anywhere. Mobile and desktop apps enable seamless communication across devices.

    Remote access

    Administrators can manage settings and devices from an online portal.

    The best of both worlds

    Grandstream IP PBX combines modern features with classic reliability.

    Premise PBX

    Reliability
    Provides unmatched reliability by operating independently of 3rd-party hosting services.

    Control
    Gives you complete control of your business communications, from hardware, to security and updates.

    Customization

    Allows for extensive customization, to fit the unique workflows of your business.

    Hosted PBX

    Flexibility

    Adding new users or scaling features can be done quickly and without licenses.

    Mobility

    Employees can take calls anywhere. Mobile and desktop apps enable seamless communication across devices.

    Remote Access

    Administrators can manage settings and devices from an online portal.

    Grandstream WAVE app

    Grandstream WAVE gives employees the flexibility to communicate seamlessly in the way that works best for them.

    Never miss important calls

    Incoming calls ring all of your devices at the same time, so you never miss important phone calls.

    Stay connected on the go

    Grandstream WAVE mobile and desktop apps allow you to take your contacts and conversations with you – wherever you are.

    Keep your number private

    Place calls with your business phone number so your personal number stays private.

    Full featured apps

    Calls, chat, file sharing, voicemail, call recordings, and conferencing all from one app.

    Free for all users

    Advanced communication and collaboration for your entire organization, at no cost.

    Learn more

    Full featured apps

    Calls, chat, file sharing, voicemail, call recordings, and conferencing all from one app.

    Free for all users

    Advanced communication and collaboration for your entire organization, at no cost.
    Learn more

    Professional PBX features

    Tons of enterprise-grade features with no licensing fees.

    Call management

    • Auto-attendant
    • Business schedules
    • On-hold music & messaging
    • Paging/intercom
    • Fax to email

    Voicemail

    • User and group voicemail
    • Voicemail to email

    Hospitality

    • Check-in/check-out
    • Wake-up call
    • Room status
    • Maid service 
    • Do not disturb
    • PMS integration

    Call handling

    • Call recording
    • Call forward
    • Call transfer
    • Call waiting
    • Caller ID
    • Call history
    • Speed dials
    • Do not disturb
    • Ring groups
    • Call routing
    • Call park/pickup
    • Call follow me
    • Dial by name

    Accessibility

    • Multi-language support

    App features

    • Mobile app
    • Desktop app with soft phone
    • Team chat with file sharing
    • Voice meetings

    Infrastructure

    • Supports analog phone lines
    • Supports SIP trunks
    • Supports fax machines
    • Supports analog phones

    Remote management

    • Online programming portal for system and devices

    Smart devices for smart business

    Grandstream offers cutting-edge phones designed for superior performance with user-friendly functionality.

    Corded desk phones

    The Grandstream GRP series of IP desk phones are easy to deploy, with a sleek design, simplified user experience, and powerful options.

    • 32, 40, or 56 programmable buttons
    • Built-in Bluetooth & Wi-Fi
    • Color LCD screens
    • Compatible with expansion consoles
    • Conference, call park/pickup, hold, transfer, call forward & more

    Cordless phones

    Grandstream offers high-quality IP DECT cordless solutions for businesses, warehouses, stores, doctors offices, and homes.

    • Pair up to 10 DECT handsets with just 1 base station
    • 150 feet indoor talk range
    • 40 Hours of talk time with full charge
    • Ruggedized option is water-proof/dust-proof, cleaning chemical resistant, with antimicrobial casing—perfect for medical facilities
    • Call transfer, call forward, call-waiting, DND, message waiting indication & more

    Audio & video door phones

    Grandstream IP intercom door phones are perfect for remote facility access control in buildings of all sizes.

    • Available in both HD video or audio varieties
    • Waterproof
    • Metal casing for vandal resistance
    • 2-Way HD audio

    Discover the perfect IP phone today!

    Grandstream's diverse selection of phones ensures there’s a solution for every environment.

    Desktop
    Cordless
    Receptionist
    Conference
    Door
    Door Monitoring
    Desktop
    32-Button
    IP Desk Phone
    Learn more
    40-Button
    IP Desk Phone
    Learn more
    56-Button
    IP Desk Phone
    Learn more
    Cordless
    DECT Cordless
    Learn more
    Ruggedized
    DECT Cordless
    Learn more
    DECT Base Station
    Learn more
    Receptionist
    Expansion Console
    Learn more
    Conference
    Conference Phone
    Learn more
    Enterprise
    Conference Phone
    Learn more
    Door
    Door Phone
    Learn more
    Video Door Phone
    Learn more
    Door Monitoring
    Touchscreen
    Video Phone
    Learn more
    Touchscreen
    Video Tablet Phone
    Learn more

    Built for any size business

    The Grandstream IP PBX is perfect for small businesses to large enterprises and everything in between.
    GrandstreamSMALLGrandstreamMEDIUMGrandstream LARGENEC SL2100
    TRUNK PORTS
    Analog CO trunks2  built-in / 24 max4 built-in / 24 max8 built-in / 24 max 36 max
    PRI channels72 max72 max72 max 72 max
    SIP trunks 75 (no licenses needed) 150 (no licenses needed) 200 (no licenses needed)  64 (licenses required)
    STATION PORTS
    IP phones 500 built-in1000 built-in1500 built-in 112 max
    Digital phones000 72 max
    Analog (SLT) phones2  built-in / 500 max4 built-in / 1000 max8 built-in / 1500 max 96 max
    DSS consoles 250 built-in250 built-in250 built-in 12 max
    IP CAPACITIES
    IP resources 500 built-in1000 built-in1500 built-in 128 max
    CALL CAPACITIES
    Concurrent Calls75150200––
    ​​

    ​​​Grandstream FAQ

    Here are the most frequently asked questions about our Grandstream IP PBX kits and services.

    Do your Grandstream phone system kits include tech support?

    Yes! Our Grandstream phone sytstem kits include everything you'll need to have a successful, pain-free installation!

    • Free 60-days of tech support! (remote-programming and live/phone support)
    • Fully assembled and rigorously quality tested
    • Pre-programmed with time saving, user-friendly features
    • Updated with the newest firmware version
    • Studio quality on-hold message
    • Installation hardware and wall template
    Are your Grandstream phone system kits pre-programmed?
    Yes!  Our Grandstream phone system kits come pre-programmed with our time-tested, custom default settings, so it's ready-to-use from the very first call!
    • Auto-attendant that is ready to answer calls
    • User-friendly phone function keys
    • BLF keys so users can see the status of coworkers
    • Park/pickup keys with pre-defined parking slots
    • One-touch voicemail pickup key and much, much more

    Or, tell us how you want the system to work and we’ll program it before it ships!
    Is the Grandstream compatible with analog CO lines?

    Yes! Our Grandstream phone system kits come equipped for 2, 4, or 8 analog CO lines.

    Can the number of analog CO lines be increased?

    Yes! If more analog lines are needed, an Analog Line Gateway can easily be added to a Grandstream phone system to increase the number of analog CO lines. 


    The analog lines can be increased in either 4 or 8 port increments. (max of 24 analog CO lines)

    Is the Grandstream compatible with T1/PRI lines?

    Yes!  A T1/PRI Gateway adds 24 channel T1 capability.

    What is the Grandstream IP PBX's extension capacity?
    • The "SMALL"  2 CO Line IP PBX supports 500 IP or SLT analog phones.
    • The "MEDIUM" 4 CO Line IP PBX supports 1000 IP or SLT analog phones
    • The "LARGE"  8 CO Line IP PBX supports 1500 IP or SLT analog phones.


    No additional licensing is required!

    Is the Grandstream a good fit for nursing/assisted living, and hotel/motel sites that have multiple existing analog phones, or sites with multiple DID’s?
    Yes!  Our smallest kits support 500 extensions.  Additional Analog Phone Gateways can easily be added to the system to accommodate the existing analog phones.

    Analog Phone Gateways are sold in 16, 24, 32 & 48 ports.
    Does the Grandstream have hotel/motel features?
    Yes!  Features like wake up call, room clean, check-in/out, and phone call accounting are built-in with no additional licensing costs!
    Can the Grandstream light a "message waiting" light on SLT analog phone?
    Yes!  The Grandstream can light "message waiting" lights on analog phones.
    This makes it a great solution for hotels, motels, or assisted living sites!
    Is the Grandstream compatible with digital phones?

    No.  The Grandstream phone system is only compatible with IP phones or analog single line (SLT) phones.


    Installation note:
    Every IP phone we offer has the capability of using a data cord from the back of any PC. Simply unplug the network cable from the PC and plug it directly into the phone's dual port gigabit connection, then back out to the PC (gigabit pass through means no data loss to the PC).


    If there is no PC or data outlet in the vicinity of the IP phone, our IP phones also have built in Wi-Fi and can be connected to the network wirelessly.

    How does the Grandstream PBX and IP phones receive power?
    • Each IP phone includes (1) AC power supply and is also PoE compatible
    • Our "SMALL" 2 CO line PBX  &  "MEDIUM" 4 CO line PBX include (1) AC power supply
    • Our "LARGE" 8 CO line PBX includes (2) AC power supplies for power redundancy
    Can the Grandstream IP phones be powered through a PoE switch?

     Yes!  All of our Grandstream IP phones can run off of a PoE switch.

    Does the system need to be connected to a LAN network?

    Yes, a LAN network connection is required in order for the phones to "talk" to the IP PBX.

    Does the system need to be connected to a WAN (internet) network?

    No, however a WAN (internet) connection is required to remotely program the phone system via GDMS, or to use remote IP phones.

    Do I need IT experience to install the Grandstream system?
    Absolutely not! Our tech support will help you through the entire setup, and support you with any needed programming changes!
    Does the Grandstream IP PBX need a static WAN IP address?
    No, a static IP address from your internet provider is not required. However, you can use a static IP depending on your application.
    Do you offer a Grandstream NFR demo kit for resellers?

    Yes!  We offer a variety of Grandstream demo kits that our resellers can use for learning or training purposes.


    Please call us at (984) 201-2000 and ask your sales rep for full details.

    Is there a limit to the number of call groups?
    The Grandstream IP PBX supports up to 50 call groups.
    Does the Grandstream IP PBX support ACD?
    Yes!  The Grandstream IP PBX supports ACD (Auto Call Distribution) and is included with no extra licensing required.
    Can multiple Grandstream PBX's be integrated together while being geographically separated? (Like NEC SLNet)
    Yes!  Multiple Grandstream PBX's can be integrated together, and is very similar to networking multiple NEC SL2100's, but no additional licenses to purchase!

    • VPN is recommended between sites
    • Extension series 1101+ at site A, 1201+ site B and so on
    • We recommend that each site has its own set of CO’s/SIPT/T1PRI lines, so that if a site goes down, the ability for other sites to make and receive calls will not be affected.
    • Each site will have its own auto-attendant and user voice mail boxes
    • IP phones can be placed at remote locations, however if the PBX goes down, all remote phones go down with it, because remote phones use the PBX to place calls.
    Can calls be transferred to landlines or cell phone numbers?
    Yes!  Calls can be transferred to a landline or a cell phone number.  However, two (2) phone lines will be used up during the duration of the call.

    Does the Grandstream IP PBX support offsite remote phones? (Remote worker support)
    Yes!  Grandstream IP phones can be placed offsite, to support remote workers.  

    Important note:  If the Grandstream PBX goes down, all remote phones go down with it, because the remote phones use the PBX to place calls.
    Does the Grandstream IP PBX have a mobile app?
    Yes!  The Grandstream IP PBX includes FREE mobile and desktop apps for all users!

    Calls over the mobile and desktop apps use one (1) line on the PBX.

    Important note: If the Grandstream PBX goes down, the mobile and desktop apps will also go down, because the apps use the PBX to place calls.
    Does the Grandstream IP PBX offer call recording?

    Yes!  Call recording can be enabled for all phones, or individual phones.  The system can automatically record all incoming and outgoing calls, or recording can be on-demand by pressing a button on the user’s phone.

    Does the Grandstream IP PBX have call accounting/reporting

    Yes!  Basic call reports are included.

    Does Grandstream have remote programming ability?

    Yes!  Grandstream Device Management System (GDMS) allows you to remotely manage multiple sites from one singular portal. 


    There is no additional cost to use the GDMS.

    Will my existing paging equipment work with the Grandstream?
    Non-VoIP paging equipment requires a VoIP page adapter between the Grandstream PBX and the non-VoIP paging equipment. 

    For information about VoIP paging adapters, please contact your sales rep at (984) 201-2000.
    How is faxing completed with the Grandstream IP PBX?

    Faxing on a Grandstream is handled by utilizing an analog extension port. 


    There also is a built-in virtual fax that can receive and email faxes to users.

    What types of Grandstream phones are compatible with your kits?
    All of the Grandstream IP phone models sold in our Grandstream store are compatible with our system kits.

    If you would like to use a Grandstream phone not listed on our website, please call us at (984) 201-2000 and ask your sales rep about compatibility.

    Shop Grandstream IP PBX

    Visit our Grandstream store for full product line and details.

    Shop now

    We know that choosing the company you buy from is an important decision — that's why our reputation is built on 20+ years of trusted support, customer service, honesty, sales experience, and great prices.

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